Guarantee process for LEDriving XENARC headlights
Like all OSRAM products our LEDriving XENARC headlights are carefully checked high quality products. Therefore OSRAM offers a 2 years guarantee.
Here's how the guarantee works:
LEDriving XENARC headlights that fails to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses listed in the list of countries.
To receive a replacement, please send the defective headlight in a protective package along with your cash register receipt and postage paid by the sender to the OSRAM contact address in your area. Your statutory rights to non-defective goods remain unaffected.Download: Reclamation process, mailing label and warranty claim form Warranty claim: Step-by-step instructions OSRAM service: List of countries for guarantees