Guarantee process for LED accessories and vehicle ambient lighting
OSRAM LED inspection lamps and safety lamps are handy companions that provide light in special situations. Discover new possibilities of interior vehicle illumination with OSRAM LED ambient lighting products.
The OSRAM guarantee for LED accessories and vehicle ambient illumination products is sub-divided into the following stages, depending on the product:
Lighting accessories and inspection lights
- LEDriving ADAPTER
- LEDriving CAP
- LEDriving CANBUS CONTROL UNIT
- LEDriving ERROR CANCELER
- LEDriving SMART CANBUS
LED warning lights
- LIGHTsignal HAL
- LIGHTsignal LED
- LEDguardian TRUCK FLARE Signal TA19
- LEDguardian ROAD FLARE
- LEDguardian ROAD FLARE Signal V16
- LEDguardian SAVER LIGHT PLUS
- LEDguardian ROAD FLARE Signal TA20
LED styling lights
- LEDambient KIT
- LEDambient DOOR ENTRANCE LEDGE
- LEDambient TUNING LIGHTS
- LEDambient TUNING LIGHTS CONNECT
- LEDambient HYBRID CONNECT
- LEDambient PULSE CONNECT
LED reading lights
- ONYX COPILOT
- CUBY
- RAYSTAR
Here's how the guarantee works
The lighting accessories that fail to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses.
Download: Reclamation process, mailing label and warranty claim form Warranty claim: Step-by-step instructions OSRAM Service: List of warranty addressesTo receive a replacement, please send the defective product in a protective package along with your cash register receipt and postage paid by the sender to the OSRAM contact address in your area and you get free replacement. In individual cases you receive a similar product or a credit note of the purchase price. Your statutory rights to non-defective goods remain unaffected.
