Guarantee process for LED accessories and vehicle ambient lighting

OSRAM LED inspection lamps and safety lamps are handy companions that provide light in special situations. Discover new possibilities of interior vehicle illumination with OSRAM LED ambient lighting products.

The OSRAM guarantee for LED accessories and vehicle ambient illumination products is sub-divided into the following stages, depending on the product:

Lighting accessories

  • LEDriving ADAPTER
  • LEDriving CAP
  • LEDriving CANBUS CONTROL UNIT
  • LEDriving ERROR CANCELER
  • LEDriving SMART CANBUS

LED warning lights

  • LIGHTsignal HAL
  • LIGHTsignal LED
  • LEDguardian TRUCK FLARE Signal TA19
  • LEDguardian ROAD FLARE
  • LEDguardian ROAD FLARE Signal V16
  • LEDguardian SAVER LIGHT PLUS
  • LEDguardian ROAD FLARE Signal TA20

LED Inspection lights

  • LEDinspect ESSENTIAL TORCH 250
  • LEDinspect ESSENTIAL TORCH 350
  • LEDinspect ESSENTIAL TORCH 450
  • LEDinspect PRO TORCH 500
  • LEDinspect PRO TORCH 800
  • LEDinspect PRO TORCH 1200
  • LEDinspect 3-IN-1 INSPECTION LIGHT KIT

LED styling lights

  • LEDambient KIT
  • LEDambient DOOR ENTRANCE LEDGE
  • LEDambient TUNING LIGHTS
  • LEDambient TUNING LIGHTS CONNECT
  • LEDambient HYBRID CONNECT
  • LEDambient PULSE CONNECT

LED reading lights

  • ONYX COPILOT
  • CUBY
  • RAYSTAR

Here's how the guarantee works

The lighting accessories that fail to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses.

To receive a replacement, please fill out the form for quality claims below. In individual cases you will receive a similar product, or a credit note for the purchase price. Your statutory rights to defective goods remain unaffected. Submit the form and you will be contacted soon.

List of countries offering the guarantee Contact form for quality claims