Guarantee process for LED replacement bulbs

OSRAM LED retrofit vehicle bulbs replace conventional vehicle bulbs whether in the cabin, as dash lights or in the boot.

For these durable lamps OSRAM grants the following guarantees:

  • LEDriving HL INTENSE
  • LEDriving HL
  • LEDriving HL BRIGHT
  • LEDriving SL
  • LEDriving XTR
  • LEDriving FL

Here's how the guarantee works

The LED retrofit bulbs that fail to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses.

To receive a replacement, please fill out the form for quality claims below. In individual cases you will receive a similar product, or a credit note for the purchase price. Your statutory rights to defective goods remain unaffected. Submit the form and you will be contacted soon.

List of countries offering the guarantee Contact form for quality claims