Guarantee process for XENARC ORIGINAL headlight bulbs
OSRAM is committed to the high quality of the XENARC ORIGINAL bulbs. So OSRAM offers a four-year guarantee for these headlight bulbs.
Durably constructed and exhaustively tested for temperature resistance and impact, vibration and water resistance, HID bulbs are built to last, saving drivers time and money in replacement and maintenance.
- XENARC ORIGINAL bulbs
Here's how the guarantee works
OSRAM XENARC ORIGINAL bulbs that fail to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses.
To receive a replacement, please fill out the form for quality claims below. In individual cases you will receive a similar product, or a credit note for the purchase price. Your statutory rights to defective goods remain unaffected. Submit the form and you will be contacted soon.
List of countries offering the guarantee Contact form for quality claims